Privacy policy

Your personally identifiable information is kept secure.

Only Tracey Campbell Homeopathy/Hypnotherapy has access to this information.

We take your privacy seriously and will only use personal information to administer any treatment you have requested or to send you relevant information via emails and newsletters.  We will not share your data with any third parties and will never sell, trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.

Tracey Campbell will never discuss your personal information with others unless it is to gain treatment advice from peers. In these circumstances your case will be discussed without names or other recognisable information.

Information collected by Tracey Campbell about clients is used for the following reasons:

To process payment, maintain your personal medical notes, update you when required of any possible changes to the services with Tracey Campbell Homeopath/Hypnotherapy and determination of those services that are valued the most and found most helpful.

Your contact details, presenting condition, medical history, treatment notes and any other information discussed during your consultations are recorded on paper-based patient notes and are stored securely.

Your telephone number(s) are also stored on a mobile phone for text reminders which is password protected.

Patient emails come to email addresses on a laptop and mobile phone either directly from patients or via the contact form on the website.

My laptop is both password protected and protected by security software. I am required as a Registered Homeopath to keep your notes for 7 years after your final appointment. After that time any former patient notes will be shredded by me personally in batches every 6 months.

Analytics information

We use third-party analytics tools to help us measure traffic and usage trends for the Service. These tools collect information sent by your device or our Service, including the web pages you visit, add-ons, and other information that assists us in improving the Service. We collect and use this analytics information with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.